- Unicommerce eSolution Limited (The company) is India's largest e-commerce enablement Software-as-a-Service (“SaaS”) platform in the transaction processing or nerve
centre layer*, that enables end-to-end management of e-commerce operations for brands, sellers, and logistics service provider firms.
- The company enables enterprise clients and small and medium business (“SMB”) clients to efficiently manage their entire journey of post-purchase e-commerce operations through a comprehensive suite of SaaS products. The products act as the nerve centre for the e-commerce fulfilment operations of our clients, ensuring that the orders
received from our client’s end customers are processed correctly, efficiently, and within timelines as per client needs.
- The company's products are sector and size-agnostic. They are designed to meet the business needs of various types and sizes of retail and
e-commerce enterprises, both online and offline. The company also has several
additional sub-modules, which form part of our SaaS products, that clients can utilize for their business operations including
procurement management, invoice management, and logistics management.
- The company has an extensive suite of technology and partner integrations,
which, till September 30, 2023, comprises 124 Marketplaces and WebStore integrations, 94 Logistics Partner integrations, and
11 ERPs, POS, and other systems integrations.
- The company's products also enable plug-and-play integrations that seamlessly connect other critical components of a client’s supply chain
stack, such as their own apps/websites, marketplaces, logistics service providers, point of sales systems and financial/ERP
systems for automated data exchange and for exchanging critical operating instructions with sales systems and financial/ERP
systems of our clients to enable end-to-end automation.
- The company was incorporated on Feb 2, 2012, at ROC-Delhi.
*Transaction processing and nerve centre layer refer to a stage of the order journey where key business activities happen to enable the
fulfilment of the order placed by a customer. These include, among other things, acknowledging the order, packaging the order at a
warehouse facility or a store, and handing it over to a logistics partner for fulfilment.
The table below depicts a snapshot of scale and financial health as of September 30, 2023:
Scale | Client Base3 | Growth Retention & Margin Profile |
|---|
763.8 Mn Annual Transaction Run-rate1 | 743
Enterprise Clients
| ₹ 1,037.4 Mn
Annual Recurring Revenue4
|
8,159
Warehouses in Operation2 | 2,830
SMB Clients
| 108.04%
NRR for Ent Clients5
|
1,902
Stores in Operation2 | 46
International Clients
| 78.26%
Gross Margin
|
- Annual Transaction Run-rate is defined as the number of order items processed in the most recent quarter of the mentioned reporting period, i.e. quarter
ended September 30, 2023, multiplied by 4.
- Warehouse and store with processed orders in the most recent quarter of the mentioned reporting period, i.e. quarter ended September 30, 2023.
- Count of clients represented for the most recent quarter of the mentioned reporting period, i.e. quarter ended September 30, 2023.
- Annual Recurring Revenue (“ARR”) is defined as revenue from contracts with customers in the most recent quarter of the mentioned reporting period,
i.e. quarter ended September 30, 2023, multiplied by 4.
- Net Revenue Retention (“NRR”) (%) = Given time period revenue of enterprise clients that existed in the comparable previous time period / Revenue of
same clients in the previous time period) X 100. NRR calculation excludes any one-time revenue recognized during the period.